Condusiv Help Center

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Getting Started

New to Condusiv? Learn the basics about DymaxIO and Undelete to get the most out of your software.

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User Guides

Manuals & Documentation for all our products, new and archived to answer all your questions.

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Troubleshooting

Answers to common & uncommon questions to help you debug hardware & software-related issues.

DymaxIO: v20.0.120.0

Undelete: v10.0.400

To access the latest versions login to your Account and click on Downloads.

If you are running Diskeeper, V-locity, or SSDkeeper, these products have been revolutionized into one new product – DymaxIO. To upgrade contact us.

No, as DymaxIO or Undelete do NOT use Java, so does not use Log4j.

DymaxIO Release FAQs

The legacy portal accounts associated with Diskeeper®, V-locity®, SSDkeeper®, and Undelete® perpetual licenses have been retired.

Multiple email notifications were sent to all customers, and a notice was also posted on our website, advising customers to log in to their legacy portal account to download the latest version of Diskeeper, V-locity, SSDkeeper, or Undelete along with the corresponding license files. If you haven’t saved your products and licenses as instructed and require assistance, please reach out to our Customer Support team.

The best technologies in V-locity, Diskeeper, and SSDkeeper have been rolled into one new product – DymaxIO.

DymaxIO® is fast data software that utilizes AI (artificial intelligence) to detect and adapt to its operating environment.

New DymaxIO is the most cost-effective, easy, and indispensable solution for fast data, increased throughput, and accelerated I/O performance so systems and applications run at peak performance for as long as possible.

Learn more

Yes. We made this change for a number of reasons: future expansion, to ensure our customers always have access to the newest updates and versions, and to make it more available short term to everyone who wants it.

All of our subscriptions require an annual commitment. If purchasing from our online store with a credit card, you have the option to pay monthly or annually.

You will have to uninstall the previous installation of Diskeeper, V-locity, or SSDkeeper first before installing DymaxIO. If you are running Diskeeper 18 or V-locity 7, then no reboot is required to uninstall. Previous version require a reboot to uninstall. The installation of DymaxIO does not require a reboot.

For DymaxIO Quickstart Guides, click here. For more in-depth information, click here.

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