Condusiv Help Center

Stop Watch Icon

Getting Started

New to Condusiv? Learn the basics about DymaxIO and Undelete to get the most out of your software.

Books Icon

User Guides

Manuals & Documentation for all our products, new and archived to answer all your questions.

Stop Watch Icon

Troubleshooting

Answers to common & uncommon questions to help you debug hardware & software-related issues.

Is DymaxIO or Undelete vulnerable to the Log4j exploit?

No, as DymaxIO or Undelete do NOT use Java, so does not use Log4j.

DymaxIO Release FAQs

You can go to your legacy portal account to download your previously purchased Diskeeper, SSDkeeper, V-locity, and Undelete perpetual licensed software.

If you have not done so already, we recommend you log in to your legacy portal account to download the most current version of Diskeeper, V-locity, SSDkeeper, or Undelete and the appropriate license files. The legacy portals will be retired shortly and we won’t be able to retrieve them.

The best technologies in V-locity, Diskeeper, and SSDkeeper have been rolled into one new product – DymaxIO.

DymaxIO® is fast data software that utilizes AI (artificial intelligence) to detect and adapt to its operating environment.

New DymaxIO is the most cost-effective, easy, and indispensable solution for fast data, increased throughput, and accelerated I/O performance so systems and applications run at peak performance for as long as possible.

Learn more

Yes. We made this change for a number of reasons: future expansion, to ensure our customers always have access to the newest updates and versions, and to make it more available short term to everyone who wants it.

All of our subscriptions require an annual commitment. If purchasing from our online store with a credit card, you have the option to pay monthly or annually.

You will have to uninstall the previous installation of Diskeeper, V-locity, or SSDkeeper first before installing DymaxIO. If you are running Diskeeper 18 or V-locity 7, then no reboot is required to uninstall. Previous version require a reboot to uninstall. The installation of DymaxIO does not require a reboot.

For DymaxIO Quickstart Guides, click here. For more in-depth information, click here.

Start by clicking here or search for your answer using the Search field above.

Get Help with DymaxIO
Get Help with Undelete