You just clicked OK. Now wait 45 seconds for your query to complete. Now do this a bunch more times until you’ve compiled all the data you need for a report. And right about now, frustrated, you think about getting a snack and more coffee.

That’s what was happening at SunCoke Energy, as sys admin Chris Mueller’s business users started complaining of painfully slow queries and application response.

When the “45-second query” became notorious around the office, Chris and his team started a months’ long troubleshooting mission, trying to tune Oracle performance and improve the speed of the business’s Cognos VMs. “A bad day for my team is when our people can’t do their jobs—it’s like trying to find a needle-in-a-haystack, troubleshooting for performance.”

After a number of attempts, including consolidating all the VMs and updgrading the SAN, the team brought in Condusiv’s software and dramatically improved speed—overnight.

Read the SunCoke Energy case study to learn more about their immediate success with V-locity.

Published on: Nov 19, 2013, updated June 16, 2017.