It was a bad day for Steve Bettoni, Tech Support and IT Procurement Officer of Stockport College. Steve is responsible for the infrastructure that supports the college's enrollment apps, SAP, and Exchange, so you can imagine his level of anxiety on enrollment day—the busiest day for [...]
A few months back, Jerry Baldwin, our CEO, gave me a strange assignment. "We need something different, something fun," he said. "Go write an ebook."I must have looked puzzled because he went on, "Write what you want, be creative. If I like it, we'll figure [...]
I recently spoke with Bell Mobility's Adam Moore, a member of the organization's OSS Systems Integration Team. Bell Mobility is Bell Canada's wireless division, employing a multitude of analysts who eat, sleep, and breathe Big Data. They capture metrics and run analytics on call failures, call drops, [...]
Modern IT infrastructures deal with enough I/O traffic as it is. The last thing they need is unnecessary I/O. It's no surprise that IT struggles with performance problems caused by the tidal wave of data that travels back and forth across the infrastructure in the form [...]
What if the recycle bin on your clients could be expanded to include file servers? And what if you could enable your users to recover their own files with self-service recovery? You would never have to dig through backups to restore files again, or schedule incessant [...]